Return & Refund Policy
- Battle Bars offers a 30-day return window for non-perishable items from the original date. Battle Bars does not accept returns for perishable items.
- Original and return shipping fees are non-refundable unless the order is deemed to be damaged/defective.
- Battle Bars does not accept unapproved returns. Returns that are received as unapproved will be refused and returned to sender
- Refunds are issued to the original payment method used for the transaction. If the original form of payment is no longer available, a refund will be issued in the form of a non-expiry store credit
- The following items are ineligible for a return:
- Protein Bars
- Protein Powder
- Gift Cards
- Sale/Clearance Items
Exceptions & Damages
- Battle Bars guarantees the quality of all products sold. We highly recommend inspecting your order upon receipt for any damages or defects that may have occurred during production or in-transit. If you believe your order is damaged/defective for any reason, please contact firstname.lastname@example.org immediately.
Shipping Fees/Delivery Times
- Shipping fees are non-refundable.
- Shipping times are not guaranteed, regardless of the service level. If your order arrives later than expected according to the Shipping Policy, please contact email@example.com.
- For all return requests, please send an email to firstname.lastname@example.org with the following information:
- Order #
- Order Date
- Requested Items to Return
- Reason for Return(s)
- Images of Damages/Defects (if applicable)
- If your return is approved, you will be provided a return label with pre-printed instructions, including drop-off locations.
- Package the returned items carefully. If you are returning an item that was part of a case or pack, you must return all unused items to be eligible for a refund.
- After your return is inspected and approved, a refund will be issued to the original payment method.
- Note: Refund times vary based on the financial institution. Refunds are typically posted to an account 3-5 days after the return is processed and we recommend contacting your bank directly if you have any questions.
- Battle Bars does not provide exchanges at this time.
- We recommend returning any approved items first and placing a new order for replacement items. We apologize for any inconvenience.